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Terms and Conditions

Last updated: 19 August 2026

These Terms govern your use of myJRNY. By creating an account or using the Services, you agree to them. Key points: myJRNY is built for families, and a child’s account is linked to and supervised by a verified parent or guardian; you own your content but grant us a licence to host and display it; you are responsible for what you post; we can suspend accounts that break our rules; and you can delete your account at any time.

1. Acceptance of Terms

By accessing or using the Services (our mobile applications and our website at myjrny.app), you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, our Community Standards Policy, our Child Safety Policy, our AI and Synthetic Media Policy, our Cookie Policy, and our Content Removal and Copyright Policy.

If you do not agree to these Terms, you must not use the Services. If you are a parent or guardian who creates or approves an account for your child, you agree to these Terms on your own behalf and on your child’s behalf, and you are responsible for your child’s use of the Services.

We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms. We will notify users of material changes via email or in-app notice.

2. Eligibility and Account Registration

2.1 Age Requirements

myJRNY has two kinds of account. An adult account is for users who verify their identity with a government-issued identity document. A child account is for younger users, and cannot be used until it is linked to, and approved by, a verified parent or guardian.

Every account’s age is verified before it can be used, as described in our Privacy Policy. We do not set a fixed minimum age for a child account: what matters is that a parent or guardian has approved the account and supervises it.

A parent or guardian who approves a child account agrees to these Terms on the child’s behalf, and decides through parental controls what the child is permitted to do — including whether the child’s account is public, whether they may post publicly, and whether they may connect with other users.

2.2 Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information as needed
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • If you are a parent or guardian, keep any reset code we issue for your child’s account secure and do not share it with anyone else
  • Not create more than one personal account for yourself. This does not prevent a parent or guardian from creating and managing accounts for their children

2.3 Account Responsibility

You are responsible for all activity that occurs under your account. We are not liable for any loss or damage arising from your failure to comply with these obligations.

3. License to Use the Platform

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial purposes.

You may not:

  • Copy, modify, or distribute any part of the Platform without our written consent
  • Use automated tools to access or scrape the Platform without prior authorization
  • Reverse engineer or attempt to extract the source code of our software
  • Use the Platform in any manner that could impair its operation or security
  • Access the Platform through unauthorized means, including bots or scripts

4. User Content

4.1 Ownership

You retain ownership of the content you post on the Platform ("User Content"). We do not claim ownership of your User Content.

4.2 License Granted to Us

By posting User Content on the Services, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display and distribute your User Content, and to modify it only so far as operating the Services requires — for example resizing images, transcoding video and generating thumbnails — solely for the purpose of operating, securing and improving the Services. We may sublicence these rights to the service providers that host and deliver the content on our behalf, and we may transfer them to a successor if our business is acquired or reorganised.

We do not create derivative works from your User Content, we do not use it to train artificial intelligence models, we do not licence it to anyone for advertising or promotional purposes, and we will not use it in our own marketing without asking you first.

This licence ends when you delete your User Content or your account, except to the extent your content has already been shared through a share link or reposted by another user, and except where retention is required by law.

4.3 Your Representations

By posting User Content, you represent and warrant that:

  • You own or have the necessary rights and permissions to post the content
  • The content does not infringe any third-party intellectual property, privacy, or other rights
  • The content complies with these Terms and all applicable laws
  • Any photo or video in a post recording an activity was captured by you, or on your behalf, at that activity, and has not been generated or materially altered by artificial intelligence

4.4 Content Removal

We may remove any User Content that breaks these Terms, our Community Standards Policy, or applicable law. Where we remove your content or restrict your account, we will tell you what we acted on and why, unless doing so would compromise a safety investigation or legal process or is prohibited by law. You may ask us to review that decision through in-app Help.

4.5 Sharing Outside the Services

You can create a share link that makes selected posts viewable on a public web page. Anyone holding the link can open it, unless you restrict the link to named email addresses. You are responsible for who you send a link to, and for what happens to content once it has been shared. You can revoke a link at any time, and a link can be set to expire or to allow only a limited number of views. A parent or guardian can create share links for a linked child’s posts.

5. Prohibited Conduct

You agree not to use the Platform to:

  • Post, share, or transmit content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
  • Harass, bully, intimidate, or stalk any individual
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity
  • Post content that infringes any intellectual property right, including copyright, trademark, or patent
  • Distribute malware, viruses, or any other malicious code
  • Engage in phishing, fraud, or deceptive practices
  • Post or share child sexual abuse material (CSAM) or any content that exploits minors
  • Promote, glorify, or incite violence, terrorism, or hate crimes
  • Spread deliberate misinformation that could cause public harm
  • Manipulate elections or engage in coordinated inauthentic behavior
  • Violate any applicable local, national, or international law or regulation
  • Circumvent parental controls, or help a child to circumvent them
  • Misrepresent your age or your relationship to a child, or attempt to contact a child other than through the connection and messaging features of the Services
  • Collect, store or republish another user’s personal information or content, including screenshots of a child’s profile or posts, other than as the Services are intended to be used
  • Publish, resell or forward a share link in a way the person who created it did not intend

Violations may result in content removal, account suspension, or permanent termination, and may be reported to law enforcement where required.

6. Intellectual Property

6.1 Platform IP

All rights, title, and interest in and to the Platform, including its design, software, trademarks, logos, and content (excluding User Content), are owned by us or our licensors. Nothing in these Terms grants you any right to use our trademarks or branding.

6.2 Copyright Complaints (DMCA)

If you believe that content on the Services infringes your copyright, you may submit a takedown notice to our designated agent at legal@myjrny.app. Your notice must include:

  • Identification of the copyrighted work and the infringing content
  • Your contact information
  • A statement of good faith belief that the use is unauthorized
  • A statement of accuracy and authority, signed under penalty of perjury

We will respond to valid notices in accordance with the Digital Millennium Copyright Act (DMCA). If your content is removed following a notice, you may submit a counter-notice to the same address. We terminate the accounts of repeat infringers.

7. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, store, and share your personal data, and your rights in relation to that data.

Where we rely on your consent — including for identity and age verification — you may withdraw it at any time, though withdrawing consent to verification means the account can no longer be used. You can exercise your data rights in your account settings, or by contacting privacy@myjrny.app.

8. Third-Party Links and Services

The Platform may contain links to third-party websites, services, or content. We do not endorse, control, or take responsibility for any third-party content or practices. Accessing third-party services is at your own risk, and their terms and privacy policies apply.

9. Advertising

myJRNY does not currently display advertising or sponsored content, and we do not serve ads based on your account or your use of the Services. If that changes, we will update these Terms and our Privacy Policy and give notice in the app before any advertising appears.

If we introduce advertising, advertisers will be responsible for ensuring their advertisements comply with applicable laws and with the advertising policy we will publish at that time, and we will not endorse any advertiser’s products or services.

We will not serve targeted advertising based on personal data to any user under 18. See our Child Safety Policy for full details.

10. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Platform will be uninterrupted, error-free, or secure
  • Any content on the Platform is accurate, complete, or reliable
  • Defects will be corrected
  • The Platform or servers are free of viruses or harmful components

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM.

Our total liability to you for any claim arising from or related to these Terms or the Services shall not exceed $100 USD. The Services are provided free of charge.

Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Platform, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

  • Your access to or use of the Platform
  • Your User Content
  • Your violation of these Terms
  • Your violation of any third-party rights

13. Termination

13.1 Termination by You

You may delete your account at any time in your account settings. Deletion takes effect immediately and cannot be undone. Your right to use the Services ends at that point, and we will delete your personal data as described in our Privacy Policy, subject to any legal retention obligations. A parent or guardian may require us to delete a linked child’s account.

13.2 Termination by Us

We may suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms or our Community Standards Policy
  • Conduct that poses a risk to the Platform, its users, or third parties
  • Extended periods of inactivity (with prior notice)
  • Legal or regulatory requirements

Where possible, we will explain the reason for suspension or termination and give you an opportunity to appeal. Appeals can be submitted within 30 days through in-app Help, or by email to support@myjrny.app.

13.3 Effect of Termination

Upon termination, all licenses granted to you under these Terms will immediately terminate. Provisions that by their nature should survive termination (including intellectual property, disclaimer, limitation of liability, and dispute resolution sections) will continue to apply.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at legal@myjrny.app to attempt to resolve the dispute informally. We will make good-faith efforts to resolve the matter within 30 days.

14.2 Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in New Jersey for any disputes that cannot be resolved informally.

14.3 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. DISPUTES MUST BE RESOLVED ON AN INDIVIDUAL BASIS.

14.4 EU and UK Users

The Services are currently offered in the United States. If you access them from the European Union or the United Kingdom, nothing in these Terms limits any right you have under EU or UK consumer protection law, and you may pursue claims before your local courts or supervisory authorities.

15. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy, Community Standards Policy, Child Safety Policy and other incorporated policies, constitute the entire agreement between you and us regarding the Services.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights to any affiliate or successor entity.

Force Majeure: We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including natural disasters, governmental actions, or internet outages.

Language: These Terms are written in English. Where translations are provided, the English version shall prevail in the event of any conflict.

16. Apple App Store and Google Play

These Terms are between you and JRNY, Inc. only, and not with Apple Inc. or Google LLC. Apple and Google are not responsible for the Services or their content, and have no obligation to provide any maintenance or support for them.

If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.

Apple and Google are not responsible for addressing any claim you or a third party may have relating to the app, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.

If a third party claims that the app infringes their intellectual property rights, JRNY, Inc. is solely responsible for the investigation, defence, settlement and discharge of that claim.

You represent that you are not located in a country subject to a US Government embargo or designated as a terrorist-supporting country, and that you are not listed on any US Government list of prohibited or restricted parties.

Apple Inc. and Google LLC are third-party beneficiaries of these Terms and may enforce them against you. You must also comply with any applicable third-party terms when using the app.

17. Contact Information

If you have questions about these Terms, please contact us:

JRNY, Inc.
20 River Court, Apt 403
Jersey City, NJ 07310, United States
General enquiries: support@myjrny.app
Privacy and data rights: privacy@myjrny.app
Copyright / DMCA Agent: legal@myjrny.app
Child safety: safety@myjrny.app
Appeals: support@myjrny.app
Legal and disputes: legal@myjrny.app